MIC Group Quality
From Our Master Manufacturing Services to Our Master Supplier Services
AS9100B:2004 / ISO 9001:2008 Certifications
In today's competitive environment, the need for quality products and services goes without saying, and to ensure that the highest quality standards are met, parts must be built to print. To provide the highest level of quality products for our customer, MIC Group embraces the standards set by our Quality Management System.
MIC has not only embraced the ISO Quality Management System, but has gone above and beyond to become AS9100 certified as well. AS9100 is essentially the aerospace industry equivalent of ISO 9001 and is maintained by the International Aerospace Quality Group. The certification builds upon ISO 9001 standards and also requires more stringent controls in review of, disposition, and repair of non-conforming parts, reliability, maintainability, and safety, as well as other key areas.
Our ISO/AS Quality Management System provides documented procedures to cover your requirements from the initial request for quotation, through manufacturing and verification, to the receipt of the product at the final destination. MIC has been certified to the ISO Standard since June 30, 1994, and became AS9100 certified in July 2010. We remain one of a select few companies, providing precision machined parts and electro-mechanical assemblies, that are certified to not only ISO 9001:2008, but also to the AS9100B:2004 standards.
There are many imitators in the industry claiming to "comply" or "conform" to AS9100B:2004 and ISO 9001:2008 standards; however, only a few are actually "certified" by an independent registrar. MIC's Quality Management System is supported by the MIC management team and maintained by all MIC employees.
Inspection and Testing
At MIC Group, quality is built into the product, not inspected into the product. All MIC employees have primary responsibility to assure parts "meet the customer’s stated and implied requirements."
Inspection stations are strategically placed throughout the shop for in-process inspection by the employees manufacturing the parts. The inspectors at MIC function as "facilitators" to train the employees in the proper methods of inspection, assist with inspection and provide verification of conformance to customer requirements.
MIC has a comprehensive line of inspection, measuring and test equipment. A centralized Gage Room is used to issue and maintain company-owned inspection equipment. Records are kept providing traceability of inspection equipment to each production job. All of the equipment used for the verification of product is calibrated to standards traceable to National Institute of Standards and Technology (NIST). Calibration procedures are maintained for all inspection equipment. A computerized calibration tracking system is used to assure all calibrations are current.
Poindexter Production System (PPS) – Commitment to Lean Manufacturing
MIC Group is committed to serving the needs of its customers and to continuously improving customer satisfaction levels. The objective of MIC Group’s lean program (Poindexter Production System, PPS) is full employee engagement in the pursuit of productivity through use of advanced equipment and efficient processes resulting in exceeding the customer’s expectations for quality and on-time delivery.
